Customer portals
Let customers submit requests and see the status of their work.
BROWSER-BASED SOFTWARE
Customer and staff tools that work in a browser.
A custom web app can let people sign in, submit requests, check status, and work with shared information.
THE WORK
Define who can do what.
We map user roles, decide which information each person can see, and define the actions the app needs to support. Then we build and review the core workflow before adding secondary features.
Discuss Your ProjectPOSSIBLE PROJECTS
Examples of browser-based tools.
Employee tools
Give staff a shared place to record updates across locations.
Online workflows
Move forms, reviews, and handoffs into a defined process.
Dashboards
Show the information people need to decide what to do next.